About delivery conditions ?
THIS IS A MARKETPLACE PRODUCT.
This product is a marketplace product. It will be sent by the Designer himself with his own delivery solution, in most case Colissimo. As consequence, deliveries may be different than the one announced by RueDuCachemire.com and you can't ask for other delivery solution like Chronopost. You will receive a tracking number as soon as your order is sent.
You want to return your order?
Except in case your product is a custom product, you can ask for a change or a refund, as explained in our Sales Agreement. To learn more about order return, read here.